Thornhill Gasket Australasia P/L.
contract customers
Thornhill Gasket Australasia Pty Ltd
Plate heat exchangersHOMEGASKETSSERVICETESTINGCONTRACTSTHERMALCONTACT US
gaskets - service - spares - repairs - testing


WHAT DOES IT MEAN TO BE A CONTRACT CUSTOMER?

Contract customers enjoy a wide range of extra benefits including help with planning of maintenance, favourable pricing structures and online access to database information collected by Thornhill over years of service.

If you have a significant number of heat exchangers on your site, or across a range of sites it may be more cost effective for you to have us look after your PHE requirements.

We will come to you and perform a free site survey which includes taking details of all of your plate heat exchangers, including the make, model, serial number, the number of plates, gasket requirements, plate pack measurements, plate thickness, test pressures and so forth. This information is then entered into our database and kept for your use only.

Information like latest test certificates, service reports, gas integrity tests and when gaskets were last replaced is at your fingertips, with an e-mail or a phone call or even via our secure website you can find all you need to know about the state of your plate heat exchangers.

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DATABASE

What does it mean to have access to the Thornhill database?

Every PHE we service gets logged into our information database with all relevant information pertaining to the works performed and details of the PHE are kept. To give us and you a complete picture of the performance of the machine over time.

Just contact our sales department to enquire about becoming a contract customer to find out what benefits you will receive and how we can make your PHE maintenance easier and more cost effective, through planned preventative maintenance programs and favourable pricing structures.

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PLANNING AND BUDGETING

As a contract customer Thornhill can also provide you with access to our "Planning and Budgeting" program, which is designed to reduce your time, costs and downtime during planned maintenance projects.

We keep track, through our database, of all works performed by us on your plate heat exchangers and organise that information for you, so that at a glance you know what works have been done over the past three years and we also give recommendations on what might need to be done with the machine.

We will also provide you with a site map of your heat exchangers for use with our "Planning and Budgeting" program.

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